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Hello
Please i need your help on this issue.
I cant save any document in Microsoft 365. '
When i try to save a document in word or excel i get the error below
I have not seen this before.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Please open Word for Mac then click Help > Check for updates to launch MAU, right-click the icon on the Dock > Options > Open in Finder, then delete the file.
After that, go to /Library/Application Support/Microsoft, delete the folder Microsoft AutoUpdate.
At last, you could download and install the latest version from this page: https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac
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If you have a chance to be back, please check my reply.
Any further issues, please feel free to post back.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 73%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
how do I get some tech support?
Gary, note that this is an old thread, created over a year ago. Please start your own thread and provide info that is relevant to your version of Office. Use the Ask a question link at the top of the forums page. Good luck.
