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RDP licensing problem

Anonymous
2024-10-28T03:16:40+00:00

Hi,

my company has bought RDP license. i didn't know that was open license. when my boss give serial number : XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

i thougt that was retail license. but when i activate it worked and the license is for 500 users. but never occupied by connected users. later , i knew that was supposed activate as open license. but i didn't tried yet to activate.

what will happen when i activate the right license (open license)?

regards

johnny

Windows for business | Windows Server | User experience | Licensing for Azure Virtual Desktop

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  1. Anonymous
    2024-10-28T12:36:20+00:00

    Hello,

    Thank you for posting in the Microsoft community forum.

    In a Remote Desktop environment, after the license server is successfully activated and the RDS CAL is installed, the Remote Desktop Licensing Manager starts tracking and assigning CAL to users or devices connected to the remote desktop session host(RDSH) as expected.

    It is recommended that you check the status of the license server and RDS CAL by referring to the following guidance articles to ensure proper license allocation and use.

    Install RDS client access licenses | Microsoft Learn

    Installing Remote Desktop Services Client Access Licenses | Microsoft Learn 

    I hope this helps.

    Best regards

    Jacen

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  1. Anonymous
    2024-10-29T01:34:29+00:00

    ok thx u Jacen.

    what make me curious, is it possible to activate the wrong type of license? for example in my case, my boss told me he bought open license, but because misinformation i activate that license as retail version. Or maybe the license my company bought was not valid license?

    regards

    johnny

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  2. Anonymous
    2024-10-31T09:45:16+00:00

    Hello Johnny,

    My understanding of RDS CAL validity usually refers to version compatibility. Regarding the deployment differences between different versions of RDS CAL purchased, such as retail versions, volume license versions, etc., after activation, it is recommended that you contact the Microsoft licensing expert or contact your IT administrator to confirm with vendor.

    Best regards,

    Jacen

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