My text is in color but my printer is printing Black

Hi V. Bentley.

Thanks for reporting this issue in Microsoft Community.

In your description, you are using the printer to print only in black.

I appreciate the inconvenience and frustration this is causing you at this time.

We want to help you resolve the issue, but we need to know more to help you find out why the problem is occurring.

What is this printer connected via? Is it a USB cable, or a network?

When you print, is there a setting for “Color Print” or “Black and White Print” or something similar?

In which application are you currently experiencing this problem?

Please provide us with the above information and we will provide you with further assistance based on your information.

Thank you for your understanding and support, and we look forward to hearing from you.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist

It is a network. The printer prints color from all other stations, only this station it is printing non-color. It is not giving any option for color/grayscale etc. I have searched through what I am able to search and nothing looks out of the ordinary. Last week, I believe, It was printing color. I use a few different stations in the room. I am in Word. Both the desktop version and cloud are doing this.