Hello Tracy Watson2,
Thank you for posting in Microsoft Community forum.
From the description above, I understand your question is related to Azure Stack HCI.
Since there are no engineers dedicated to Azure Stack HCI in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.
Here is the link for Q&A forum.
Questions - Microsoft Q&A
Click the "Ask a Question" button in the upper right corner to post your question and type "Azure Stack HCI" tag and select any tags related to your productions.
I hope the information above is helpful.
If you have any question or concern, please feel free to let us know.
Note:
Windows Client for IT Pros and Windows Server forums are moving to Microsoft Q&A.
We’re transitioning to Microsoft Q&A for a more streamlined experience. Starting 21 February, new questions can only be posted on Microsoft Q&A. Existing discussions will remain accessible here.
From the 26 February customers looking for support on Answers will be automatically redirected to Microsoft Q&A.
Best Regards,
Daisy Zhou