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Windows 11 update 24H2 and Remote Desktop Connection

Anonymous
2025-01-31T03:36:03+00:00

Before update all fine, after update not so much.

I will insert before and after pictures:

After update it did something with the video drivers or settings:

And this was with the Highest Quality (32 bit) setting in the Display configuration in RDC. If I set it to 16 bit then some background colors are completely transparant. You can test it easy by moving a window in a RDC. It will leave a trace of borders:

Tested it on 3 different devices so it has to be something in the update 24H2

***Move from Windows / Windows 11 / Windows update ***

Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients

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  1. Anonymous
    2025-02-03T01:14:45+00:00

    Hello,

    Could you please provide your OS version and Remote Desktop Connection (RDC) version?

    To check your OS version:

    1. Press Windows Key + R to open the Run dialog box.
    2. Type winver in the text field and press Enter or click OK. Image

    To check your RDC version:

    1. Open the Remote Desktop Connection window.
    2. Click on the icon in the top-left corner and select About from the dropdown menu.

    ImageImage

    As a temporary solution, would you consider using the Windows App available from the Microsoft Store?

    Thank You,

    Karlie Weng

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  2. Anonymous
    2025-02-05T04:24:02+00:00

    I am sorry but did you try to recreate the problem with version 21H2 while I explicitly stated that the problem is version 24H2?

    I will show you what you asked for from computer A that is updated with version 24H2:

    I have another computer with version 23H2 that doesn't have this problem:

    And finally I tested the same thing on a laptop where there is no problem when the version is 23H2, when I updated the laptop to 24H2 I have the problem and when I de-install 24H2 and go back to 23H2 the problem is gone.

    To me it is clear that the problem lies in the update 24H2 but who knows?

    1 person found this answer helpful.
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  3. Anonymous
    2025-02-06T04:53:33+00:00

    Some additional info which might be helpful: I use a DrayTek Smart VPN Client to setup a SSL VPN Tunnel connection to the server before I use the RDC desktop software. This server is pretty old so that might have something to do with it.

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  4. Anonymous
    2025-02-06T18:32:57+00:00

    My users are having this issue as well and the new remote desktop in the windows store doesn't work but the old one does

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