Website not taking up latest IE Mode but older one hence not loaading

Hi @SHREYA K ,

Thank you for reaching out. It appears the website you're trying to access is defaulting to IE7 compatibility mode in Microsoft Edge instead of the required IE11 mode, causing it to fail to load properly. Below are steps to address this issue:

1. Set Up IE Mode in Edge:
   • Open Microsoft Edge and navigate to Settings > Default browser.
   • In the "Internet Explorer mode pages" section, verify if the website is listed. If not, add the website URL and configure it to use IE11 mode.
   • Restart Edge after saving changes.
2. Examine Group Policy or Registry Settings:
   • The IE7 default mode might be enforced by local policies or registry settings.
   • Group Policy:
     • Launch gpedit.msc (Run > gpedit.msc).
     • Go to Computer Configuration > Administrative Templates > Microsoft Edge.
     • Locate "Configure Internet Explorer integration" and ensure it’s set to "Internet Explorer mode" or "IE11."
     • Apply changes and restart Edge.
   • Registry:
     • Open regedit (Run > regedit).
     • Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge.
     • Check for InternetExplorerIntegrationLevel. If it exists, set its value to 1 (for IE11). If it’s set to 0 (IE7) or missing, update or create it.
     • Restart Edge after making changes.
3. Inspect Enterprise Mode Site List:
   • The website may be configured to use IE7 in Edge’s compatibility list.
   • Visit edge://compat/ to view the Enterprise Mode Site List.
   • If the website is listed with IE7, work with your IT admin to update it to IE11.
4. Modify Compatibility Settings via Developer Tools:
   • Press F12 to open Developer Tools in Edge.
   • Navigate to the "Emulation" tab (or equivalent).
   • If "Document mode" is set to "IE7 (Default)," switch it to "IE11" or "Edge."
   • Clear any local compatibility settings by resetting to default.
5. Ensure Edge is Updated:
   • Check for updates by going to edge://settings/help.
   • Install any available updates and restart Edge.
6. Test with a New Browser Profile:
   • Create a new profile in Edge via edge://settings/profiles.
   • Test the website in the new profile to see if it correctly uses IE11 mode.
7. Verify Website Meta Tags:
   • The website might be forcing IE7 mode through a meta tag (e.g., <meta http-equiv="X-UA-Compatible" content="IE=7">).
   • Use F12 Developer Tools to check the website’s HTML for such tags.
   • If found, contact the website administrator to request an update to support IE11.

Hope this helps! If you agree with my suggestion, feel free to interact with the system accordingly!