Unknown charge

Hello Jerome,

Thank you for reaching out to Microsoft Advertising Community Forum! My name is Jefferson, and I will be assisting you with this query.

I understand that you'd like to get more information about the charge that you have received. It seems that the charge came from Microsoft Advertising based on your post. If you have a Microsoft Advertising account where you set your debit card as a payment method, you may try accessing your account to learn more about the charge. You can follow the steps below:

1. Log in to https://ads.microsoft.com. 
2. Go to Billing from the left menu then, go to Transactions.

Our support teams are happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out! 

I hope the information provided here will at least partly answer your question.  If you have any additional questions, please do not hesitate to reach out to our support. Alternatively, I have sent you a private message asking for more information so I can assist you further.

Kind regards, 

Jefferson| Microsoft Advertising Support Specialist | 800-518-5689

I do not have nor have I ever had a Microsoft advertising account. I just tried to log in and it says there is no account associated with my email address.

Hello Jerome,

Thank you for your response. Kindly reply to my private message with your phone number so I can help you investigate the matter.

Kind regards, 

Jefferson| Microsoft Advertising Support Specialist | 800-518-5689