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I bought a Surface Book 3 with a Microsoft Complete 3 year warranty. It was purchased AT THE SAME TIME I bought my laptop last Monday - FROM THE Microsoft Store. Since it was delivered on Monday, THERE IS STILL NO WARRANTY CONNECTED TO MY DEVICE.
THE REASON WHY I AM SO ANGRY is that I have called customer service, waited for call back and when you do call me back, you inform me that my callback is CANCELLED. When I attempt chat, either it is closed for the day early or it HANGS.
I NEED SOMEONE TO TAKE CARE OF THIS. AND I NEED A RESPONSE.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have having the same issue right now and I am livid.
Why am I having to hunt them down to resolve this.
Did your issue get resolved?
The other thing I was told is that Complete 3 year warranty. Why would I pay more for less features?! Are you experiencing this?
I have having the same issue right now and I am livid.
Why am I having to hunt them down to resolve this.
Did your issue get resolved?
The other thing I was told is that Complete 3 year warranty. Why would I pay more for less features?! Are you experiencing this?