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Surface Duo 2 and at&t 5G Wireless Whitelist
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Anonymous
Would there be any information on when at&t will whitelist the Surface Due 2 to enable 5G wireless?
Thanks
Tom
Surface | Surface Duo | Mobile connectivity
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Anonymous
2021-12-19T00:27:33+00:00 -
Anonymous
2022-01-06T20:07:41+00:00 Hi Thomas Talley,
Surface Duo 2 does support 5G on AT&T's wireless network. You may need to contact AT&T to make sure you are using a compatible SIM card.
Thank you
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Anonymous
2022-01-06T20:22:01+00:00 While the Duo 2 supports 5G, at&t needs to allow it. They publish a "whitelist":
https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf The current version dated 15DEC21 shows that at&t has only enabled Duo 2 for only HD Voice and Wi-Fi Calling. You can observe that at&t has enabled 5G for many other phones (i.e., Galaxy S21 FE).
My Duo 2 does have an at&t 5G sim. The "at&t tech" stated that they only have 5G sims in stock.
I was hoping that MS would have some "intel" as to when at&t will enable Duo 2 5G on their network.
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Anonymous
2022-01-10T19:18:31+00:00 Hi Thomas Talley,
You should be seeing 5G speeds on your Surface Duo 2 on AT&T if you are in an eligible coverage area. Are you not seeing a 5G connection when you should?
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Anonymous
2022-01-14T17:41:34+00:00 I have not been able to get the 5G indicator on my SD2. I've been in 5G areas where my wife's iPhone (same plan) gets 5G and I don't. I have a new 5G sim from AT&T.