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I think after this latest update, my Duo's fingerprint just stopped working. The error i get is "Fingerprint hardware not available" any idea what i can do to get it working again?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for posting your concern here, ArtGarcia. We're sorry to learn about this issue on your device.
In this case, it may be due to a software issue or possible hardware failure. Please try to Update Surface Duo or Reset Surface Duo to factory settings. If issue persists, kindly contact Microsoft Surface Support to seek options for your device or possible replacement. If you're located outside United States, see Global Support.
Best regards,
StevenK