Hello Wingers!
Can you provide me with some additional information so we can see if we can help you here?
- what year is your car?
- what country or region are you in?
- when you are connecting are you using the device as the main control screen or does your deck have a screen mirror for this?
- what is the current build on your Surface Duo device? to check go to >Settings -> About -> Android version -> Build number
Thanks,