Have you configured the Admin quarantine folder beforehand? You can do this under Settings > Cloud apps > Information protection > Admin quarantine. Once you have configured the admin quarantine folder location, the action will become available.
Admin quarantine is grayed out in file policies of MDCA
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Surya kumar
370
Reputation points
Hello,
In the governance actions of file policies, I am seeing that "Put the file in Admin quarantine" is grayed out. I am an E5 holder and have global admin access across defender portal.
Usually this should be enabled and allow me to set the location for quarantine files in either SharePoint or OneDrive
Can someone please let me know is there anything I am missing as a prerequisite to enable this?
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud Apps
2 answers
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Vasil Michev 121.4K Reputation points MVP Volunteer Moderator2025-07-04T16:37:08.4066667+00:00 -
Surya kumar 370 Reputation points
2025-07-04T17:20:41.3666667+00:00 Yes, I tried that but it is throwing error while saving the location at admin quarantine with "Error while saving the configurations". There is no much information about the error to dig deeper
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Vasil Michev 121.4K Reputation points MVP Volunteer Moderator
2025-07-04T17:32:50.6533333+00:00 Try selecting a different site, or hit F12 to capture the network trace and get a more detailed error message - it might hint to what the issue is.
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Jason Lau 0 Reputation points2025-07-04T16:46:41.27+00:00 Hi Surya kumar,
Have you configured the Admin quarantine folder location? If not, you can follow the steps below to configure that:
- Nevigate to Settings > Cloud Apps.
- Select Admin quarantine (within the Information Protection section)
- Select the Admin quarantine folder location.
- Provide the User Notification.
- Select Save.
Please note that once you have done that, you will likely need to a wait for a few minutes before creating the MDA File policy again.
I hope that helps.