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I'm using an external cd player on a Surface Book 2 (SB) running Windows 10. I open Media Player and nothing happens, just the whirling circle. I've been able to do this in the past. I don't have any idea what might have changed to cause this behavior. As I was keying in this question, I got a fly-out from the right side of the screen saying "Choose what you want to do...". I didn't have time to read the entire message. It went away almost immediately, but think it said something about AutoPlay.
TIA for your help,
SweetTasha.
Added Later.
About 5 minutes after I closed media player, the fly-out came back and offered to open the CD. But it still didn't do anything. I could hear the drive humming quietly. (I guess it didn't know the lyrics LOL.) After a while it stopped humming and I heard the sound that these drives make when they are winding down. I took the CD to my PC and it played fine there on one of the external drives attached there. Then I brought the drive that had been attached to the SB to the PC. It wouldn't play there.
I'll take the drive that is attached to the PC to the SB. I need to finish this later. Stay Tuned.
The three drives that are normally attached to the PC will play on both the PC and the SB.
The drive that is normally attached to the SB will not play on either the SB or thePC. So, the conclusion is that normally attached to the SB has reached the end of its useful life.
***Moved from: Music, Movies & TV / Windows Media Player***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi SweetTasha,
Thank you for reaching Microsoft Community.
While the CD drive is connected to your Surface Book 2, kindly go to Windows Settings > Devices > Autoplay. Make sure Autoplay toggle is ON. Under Choose AutoPlay defaults, change the drop-down for Removable drive to Open folder to view files (File Explorer). If in case the CD drive appears on the list also, change the drop[-down to Open folder to view files (File Explorer) also.
Hope this helps.