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Sorry we weren't able to save photo

Anonymous
2019-05-25T00:21:52+00:00

My Surface Book 2 prompted this message when I tried taking photo using the front and back camera. This is the first time I'm trying this on the laptop.

Any advice?

Surface | Surface Book | Sound and camera

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  1. Anonymous
    2019-05-25T09:56:40+00:00
    1 person found this answer helpful.
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  2. Anonymous
    2019-05-26T02:12:16+00:00

    Thanks Barb. Found a solution from the link you provided.

    To all.....the solution is:

    1. Open My Picture folder.
    2. Create a new folder and name it....Camera Roll
    3. That's it!!! Now the Camera can record and store video and photo.

    I must have deleted Camera Roll folder when I was doing housekeeping.

    3 people found this answer helpful.
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