Share via

Repeated Firmware Update

Anonymous
2015-11-18T18:35:30+00:00

I have a Surface Book (i7, 256gb, 8gb ram) and for the past ten days or so, I keep getting notified when I check for updates that the firmware update released on 11/2/15 is ready to install. Each time, I've downloaded and reinstalled the firmware update and I receive a notification that the update was installed successfully. However, the next day or so, I get another notification that this firmware is available to download and install. So, does anyone know why this happening? Any help would be much appreciated.

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-11-19T16:38:50+00:00

    Hi Tony15swl,

    Thank you for sharing your experience with us. Could you go to System>Update& security>>Advanced options>>view your update history to see if the update is successfully installed there ? Or, does it keep failing to install? 

    You might also find the steps in this article helpful.

    Kind regards,

    Clare

    0 comments