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Can´t find pen pressure settings inside Surface app on Surface Book 2...

Anonymous
2021-12-05T18:23:20+00:00

I have been trying to adjust pressure but can´t find this settings section inside Surface app or enywhere else. In theory there should be some menus at the left or down side of the screen when you open Surface app but when i open mine there are nothing appart from the right side ones: "Device info", "Help and technical support", "Warranty and services" and "Discover offers".

Anyone could tell me how to find pen pressure settings and the other missing menus?

Surface | Surface Book | Performance and maintenance

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  1. Anonymous
    2021-12-06T17:53:48+00:00

    Hello Bc.a.,

    Thanks for reaching Microsoft Community. We're sorry to learn that you were having a problem in locating the pen settings on your device. We'll do our best to help you out.

    Just want to confirm, did you just upgrade your device to Windows 11? Is your pen connected to your device? Please be informed that pen must be connected so that pen settings will show up. Also, try to update the Surface app, see Get updates for apps and games in Microsoft Store on how to. From there, you should be prompted to install Surface Management extension.

    In addition, please also try these methods:

    1. Run the Surface Diagnostic Toolkit.
    2. Check for Windows Update. Ensure all pending updates are installed.
    3. Run the System File Checker in Windows (microsoft.com).

    Hope this helps.

    Regards,

    StevenK

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  2. Anonymous
    2021-12-09T14:51:54+00:00

    Hello Bc.a.,

    We have noticed that you haven’t replied to our last response. We would like to know if you still need assistance with your concern. If yes, kindly reply back so we can further assist you.

    Hope to hear from you.

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  3. Anonymous
    2022-01-09T20:55:04+00:00

    Greetings Steven,

    l am having same issues as Bc.a and other new users of Microsoft surface pro.

    My pen is connected and working, pen pressure is on , but it is too weak for my taste and l want to change it but l can't.

    l downloaded Surface app , updated all apps and missing drivers and still, there is no sign of pen pressure adjustment in Surface app.

    It is really frustrating since l am artist and l need that pen pressure to work.

    Is there any other way to solve this problem?

    Thanks

    Dimitrije

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  4. Barb Bowman 78,580 Reputation points MVP Volunteer Moderator
    2022-01-10T10:38:41+00:00

    See my reply in the thread you started Can't find pen pressure adjustments in Surface app - Microsoft Community

    Greetings Steven,

    l am having same issues as Bc.a and other new users of Microsoft surface pro.

    My pen is connected and working, pen pressure is on , but it is too weak for my taste and l want to change it but l can't.

    l downloaded Surface app , updated all apps and missing drivers and still, there is no sign of pen pressure adjustment in Surface app.

    It is really frustrating since l am artist and l need that pen pressure to work.

    Is there any other way to solve this problem?

    Thanks

    Dimitrije

    0 comments