Microsoft log in error to Sync OneDrive

Anonymous
2024-10-01T15:57:58+00:00

Unable to log in to Microsoft to sync my OneDrive

Error: Correlation Id: 7c7f185b-efbc-4c76-b8a7-0661e593f4e0Timestamp: 2024-10-01T15:53:07.000ZDPTI: d7070e3608ef6dafe475d44513f8591cd0fa627dbd6885de342eead1f0a1de96Error Tag: 7q6caError Code: 1067

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Microsoft Edge | Open the browser | Windows 11

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  1. Anonymous
    2024-10-02T04:03:15+00:00

    Hi, Lisa M Hurtado

    Welcome to Microsoft Community.

    We understand that you are experiencing the problem of encountering Microsoft OneDrive Sign-in Error 1067, and we suggest that you try the steps in that link first:  Can't sign in to OneDrive - Microsoft SupportNext, please try the following options again:I. Reset the network1. Search for CMD, open and find the command prompt (, run in administrator) mode2. In the pop-up command box, enter the following commands in turn (each line after the completion of the run enter the next one)ipconfig /releaseipconfig /renewipconfig /flushdnsipconfig /registerdnsnetsh int ip resetnetsh winsock resetnetsh winhttp reset proxy3. Restart the computer to see if the problem can be solved.Reset network settingsTap windows+R, type inetcpl.cpl, open Internet Options, click Advanced, and check “Use SSL 3.0” and “Use TLS 1.0”, “Use TLS 1.1”, ‘Use TLS 1.2’, reboot the computer after the application to see if the problem can be solved.Reset Proxy Server SettingsClick windows+R, type inetcpl.cpl, open Internet Options, click Connections, click LAN Settings, check whether the Proxy Server column is checked, if so, uncheck it and click OK, restart your computer after applying it to see if the problem can be solved.Change DNS1. Click windows+R and type ncpa.cpl.2. Click on the name of the network you are now connected to, open the Network Status window, click Properties, and then double-click Internet Protocol version 4 (TCP/IPv4) in the Network Properties window.3. Manually set the DNS servers to “4.2.2.1” and “4.2.2.2”, confirm and restart your computer to see if the problem is solved.If the above solution doesn't work, you can also try to create a local account and try to see if the problem still exists in the local account:Search for CMD, then run it in administrator mode and enter the following commandnet user USERNAME PASSWORD /addnet localgroup administrators USERNAME /addUSERNAME PASSWORD can be replaced with your preferred account name and password, if you don't need a password you can leave PASSWORD blank.If there is no problem under the new account, this should be a fault of the account profile, please refer to the following article under Repair Corrupt Profile for the solution to transfer your information to the new account.*Troubleshoot problems signing in to Windows - Microsoft Support* (The procedure is the same for Windows 11 and Windows 10, you can directly refer to the scenario for Windows 10 and execute it.)If you have any progress, you are welcome to contact us anytime.

    Best Regards

    Nicholas.Z - MSFT | Microsoft Community Support Specialist

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