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How do I contact live support?

Anonymous
2025-03-07T19:58:59+00:00

I believe my account has been hacked. I have inputted the BitLocker key but it will still not open my account with my face my pin or my password. All the Help website websites are of no help. It says my pin is unavailable. It will not let me reset itHow do I talk to a live support technical person?

Microsoft Edge | Other | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-08T16:07:21+00:00

    Hi Nelson Wurth

    Welcome to the Microsoft Community

    Understanding your problem you are now unable to log on to your computer

    If you want to contact support

    You can reach a human service more quickly by chatting or scheduling a call back and they will be better able to help you.

    1. Click on the link - **** [**Contact - Microsoft Support**](https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SMC-HOME "support.microsoft.com")

2. Sign in to your Microsoft account in the upper right corner.

3. Enter the keywords of your question in the search box and click “Get Help”.

4. Click Contact Support at the bottom

5. Select the product and issue category you need help with and click “Confirm”.

    If you need to chat online, you can select “Chat with a support specialist in your web browser”. If you need telephone support, you can select “Provide your phone number and a support specialist will call you”.

    Contact me if you need anything else.

    Best wishes

    Merek.Z - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2025-03-10T12:05:25+00:00

    Hey someone try to access my account from various country please stop that

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  3. Anonymous
    2025-03-10T20:55:27+00:00

    Thanks, Merek. I was finally able to get help.

    N

    1 person found this answer helpful.
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  4. Anonymous
    2025-03-11T01:08:57+00:00

    Hi Nelson Wurth

    I'm glad you got help!

    Please vote “Yes” or “No” at the bottom of this post to help others with similar problems.

    Best wishes

    Merek.Z - MSFT | Microsoft Community Support Specialist

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  5. Reported
    Anonymous
    2025-05-21T18:22:59+00:00

    I have not been able to disable the pup-up blocker despite your instructions. Please help.

    Jan Parker

    [phone number removed]

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