
Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly?
Please try the method below if it helps.
Press Windows key+R to open Run then type:
%localappdata%\Microsoft\Edge\
Make a backup of the User Data folder and save it on another location
After that delete the said folder on the path above
Please check if this fixes the issue.
Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.
Kind regards,
John DeV
Independent Advisor