I'm trying to regenerate the password for the Microsoft App ID for my Azure Bot Service. The system errors out saying that i don't have access

Jayadev Pulaparty 0 Reputation points
2025-07-08T20:50:47.3966667+00:00

I'm trying to regenerate the password for the Microsoft App ID for my Azure Bot Service. The system errors out saying that i don't have access to the Certificates & secrets page. The system is asking me to contact the portal administrator. I have a student subscription.

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
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  1. Nikhil Jha (Accenture International Limited) 240 Reputation points Microsoft External Staff Moderator
    2025-08-27T11:11:26.2166667+00:00

    Hello Jayadev Pulaparty,

    Thank you for reaching out about the Azure Bot Service Microsoft App ID password regeneration issue on your student subscription. This is a known limitation with student subscriptions and Microsoft Entra ID (formerly Azure AD) permissions.

    Understanding the Issue:

    Why This Happens with Student Subscriptions!

    • Student subscriptions often have restricted permissions for Microsoft Entra ID operations, including App Registration management
    • App Registration permissions are frequently limited or disabled by default on educational accounts
    • The "Certificates & secrets" section requires specific Microsoft Entra ID roles that may not be granted to student accounts

    Confirmed Limitation:

    Based on community reports, creating and managing Bot Services on student subscriptions has known limitations:

    • Multiple users have confirmed that Bot Service creation is not possible on student subscriptions.
    • App Registration management (including secret regeneration) is often restricted.
    • This is by design for educational account security policies.

    Workaround:

    1.Student subscription tenant:

    • Ensure your account has the Application Administrator role.
    • Navigate to Azure AD > Roles and administrators > Application Administrator and assign it to your account.

    2.Alternative approach (if you can’t gain access):

    • You can register a new app in Azure AD yourself (if allowed), generate a new client secret, and then update your Bot Service configuration with the new App ID + Secret.
    • Helpful reference:

    1)https://learn.microsoft.com/en-us/entra/identity-platform/quickstart-create-new-tenant
    2)https://techcommunity.microsoft.com/blog/iis-support-blog/how-to-create-an-app-registration-in-azure-ad-for-a-bot-solution/810761
    3)https://learn.microsoft.com/en-us/azure/bot-service/bot-service-quickstart-registration?view=azure-bot-service-4.0&tabs=userassigned


    Please feel free to accept this as an answer if this was helpful and upvote.
    Thank you for reaching out to the Microsoft QNA Portal. 😊


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