Outlook asks to save when closing appointments without any change.

Tobias Ziegler 56 Reputation points
2021-05-28T08:52:43.877+00:00

When I open any appointment in outlook calendar I have to save it before closing. Even If I did not change anything.
Any idea how to solve this?

Using M365 - Version 2105

Outlook | Windows | Classic Outlook for Windows | For business
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6 answers

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  1. 謙一 矢ヶ部 31 Reputation points
    2022-04-18T09:34:50.98+00:00

    I had the same problem and found reproducible conditions and a solution.
    In my case, it was due to the difference in the display scale of the monitors.

    If you are using multiple monitors, check to see if the display scale of each is the same.
    If they are not, set them both to the same display scale.
    (Right click on the desktop, "Display settings", "Size of text, apps, and items on this display")

    For example, if you have two monitors with different display scales and the appointment window is opened on a monitor other than the one where the main Outlook window was first opened, you will be prompted to save the appointment even though you are not editing it.
    I believe this is a bug.

    Hope this helps.

    Ken

    6 people found this answer helpful.

  2. IoTconsultancy.nl 31 Reputation points
    2022-01-27T08:22:13.78+00:00

    I managed to reproduce the issue, as below. Key point it that the issue only occurs (it seems) when the laptop has been into sleep mode while an Outlook appointment window was opened.

    Outlook version: 2112 (Build 14729.20260 Click-to-Run)
    Steps to reproduce:

    1. Open Outlook calendar, and open any appointment
    2. Minimize all windows (e.g. use Windows key + D to show desktop)
    3. Wait a few seconds
    4. Put laptop to sleep mode (e.g. from start menu Power -> Sleep)
    5. Wake laptop from sleep mode and log in again
    6. Hover over the Outlook icon in the taskbar (small calendar window preview and appointment window preview will show), hover to the small appointment preview window and click the 'X' icon to close it)
    7. Outlook will pop up an alert box "Want to save your changes? Yes | No | Cancel " and the user has to select something.

    If multiple appointments were open, it gives the alert box for each of those.
    @Jade Liang-MSFT maybe you can see if you can reproduce this issue also.

    5 people found this answer helpful.

  3. Richard Rydström 11 Reputation points
    2022-02-15T05:45:50.25+00:00

    I've had the same issue since Office/Outlook 2013 and I'm now running O365.
    I do believe this issue is related to using the sleep/hibernate feature. I've been using hibernate for years and it seems as if that is what's causing this issue.
    Should be fairly easy for someone from Microsoft support to re-produce by simply opening a calendar item (most of my invites are with a Teams online-meeting link), hibernate the computer (using Windows 10), start the computer again and then try to close the opened calendar.

    Keeping my fingers crossed this annoying "bug" can be solved.

    /Richard

    2 people found this answer helpful.

  4. Glen 5 Reputation points
    2023-06-02T16:36:53.85+00:00

    Here is the solution that worked for me. In Outlook, you simply need to go to file>options>add-ins>hit go, then uncheck the "outlook social connector 2016" add-in.

    1 person found this answer helpful.

  5. Jade Liang-MSFT 9,986 Reputation points Microsoft Employee
    2021-05-31T05:47:53.35+00:00

    Hi @Tobias Ziegler ,

    Did it occur on a specific appointment or all appointments/meetings in your calendar, if it occurred on any specific items only, are there any differences between them and others? And whether you have input and then delete any words in those appointments?

    If you just open and close the appointment, I have tried to test on my Outlook 365 version 2105 (Build 14026.20246), but found it could work normally when I open and close the appointment/meetings. In order to further confirm if your issue is related to your account or client, it's suggested to log into your web mail to check if the issue could be reproduced there.

    If it could work normally on your web mail, the issue may be related to your client itself. Based on my research, any add-ins may cause it, it's recommended to restart your outlook in safe mode to check if the issue has any differences(Windows + R >type "Outlook.exe /safe">enter).

    If you could work normally in safe mode, it's recommended to disable your add-ins gradually to check which one causes the issue(File>Options >Add-ins>COM add-ins,Go>uncheck the add-in to disable it).

    If the issue still exists, considering corrupted outlook data file or profile may also cause it, it's recommended to create a new Outlook profile for testing(Control Panel>Mail>Show profiles>Add>readd your account).

    If your issue has any update, please feel free to post back.


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