Billing issue with Azure Non Profit Subscription

Hello Shadow LeRawr,

Since your subscription has mapped to your subscription, go to the cost management page and look for usage+ charges to get the usage details and remaining amount details.

For detailed analysis for each resource, go to cost analysis tab. so that you get the full insights of your resources.

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Thanks

Hello Shadow LeRawr,

So i recommend you contact the billing support team. so that they can investigate it thoroughly and provide you the exact insights.

To create billing support request with the azure team, please carefully follow my instructions below to avoid getting stuck in endless loop. let me know that you were able to create ticket or if you had any issues.

1. Navigate to this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview

2. Click Create a support request button at top

3. Click Switch to old experience button on right

4. On left, enter billing in the box and click Go

5. Select Billing and click Next

6. Select your subscription from the dropdown and click Next

7. At this point there will be a delay of several seconds, and then various options will be displayed. Click Create a support request button at the top. Do not click any of the other options.

8. Fill out screen, Summary, Problem type, Problem subtype, then click Next button at bottom

9. There will be another several second delay, and then some solutions will be displayed (this is similar to above). DO NOT CLICK any of the solutions, instead click on Return to support request button in upper left corner, similar to below

10. Now you are back at support case. Click Next button at bottom to continue to Additional details tab. Fill out information as required, one of the items you need is your Subscription ID.

You can open separate browser tab and navigate to your subscription in portal, the ID is there, click the copy button to the right of it, then paste it into the box on Additional details tab. Click Next to advance to Review + create tab, then click Create.

You should receive an automated email within a few minutes and then be contacted by support within 1 business day.

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

Thanks