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Hi,
Microsoft Teams has rolled out a new feature enabling users to be able to add multiple emoji reactions to a single message. This applies to Teams for Windows desktop, Teams for Mac desktop, Teams for the web, and Teams for iOS/Android.
The feature is available to all users and does not require a Teams Premium license. Additionally, this feature is enabled by default and the rollout happened automatically with no admin action required before the rollout. I have tested this with my Microsoft Live Account, in both Teams web and android app.
However, when I use my Work Account, I can't seem to use this feature. Even when I'm logging in to the Teams Web version but using my work account, it's also disabled. Is this new feature actually being controlled by the Office 365 Administrators?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 0%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIW%3C/text%3E%3C/svg%3E)
Nice to see that Microsoft are spending time on pointless features like this, yet wont revert their change that removes the users name and time a message was sent when copy/pasting a message, despite hundreds of people voting for the below thread :
https://feedbackportal.microsoft.com/feedback/idea/4ed7c52a-af58-ef11-b4ad-0022484d3ecc
Afaik there is no admin control for this feature, so you not seeing it on the work account is likely due to the rollout. According to the Microsoft 365 Roadmap, the feature is still in the rolling out phase, so it is possible it hasn't yet hit your tenant/user. That's nothing unexpected - it can take weeks or even months to rollout new features across all regions and customers, so just give it some more time. You can keep an eye on the Roadmap item I linked above for the rollout progress.
The odd thing is, I have tested this in both Teams web app and Teams android app. When I login using my Microsoft personal account, I can do multiple emoji reactions on a single chat message. This is with Teams web app and Teams android app. BUT, if I login using my Work Account (company account), I'm not able to use the multiple emoji reactions feature to react with multiple emojis to my colleagues' chats.
Nothing odd here, we've even seen people sitting next to each other having different experience in clients due to rollout. The scale of Microsoft's cloud services is so massive nowadays, you cannot expect a rollout to happen overnight. Be patient :)
Also, keep in mind that for work accounts, rollout might be impacted by the tenant's First release settings.
I guess so. I was just curious why some of my colleagues can use the feature while some (including me) can't use it, when we're in the same org and same work domain. So I initially thought maybe it's account-related.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Thank you for posting your question in the Microsoft Q&A forum.
We have received your inquiry regarding the "Multiple Emoji Reaction" feature in Microsoft Teams. Thank you for your interest and for proactively contacting us.
After reviewing, we can confirm that this is a new feature that is being rolled out by Microsoft according to Microsoft 365 Roadmap | Microsoft 365. According to information from the Microsoft Admin Center and the Product Roadmap, the status of this feature is still "Rolling Out".
This rollout process may take some time to be applied to all customers globally in order to ensure system stability. Therefore, it is expected that your account and those of other members in the organization have not yet been updated with this feature.
Our department will continue to monitor this process closely. We will send an official notification to you as soon as the feature has been fully applied to our tenant.
Thank you for your patience and understanding! If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Microsoft typically rolls out new features in phases. This means that even within the same organization, features can be released to different users or groups at different times. The goal is to manage server load, gather feedback, and fix any issues before a wider release.
So, the most likely reason is that the feature is still in the process of being deployed and just hasn't reached your account yet. Please be patient, it should arrive soon!
In the meantime, here are a couple of things you can check:
Hope this helps clarify things! If anything changes or you have more questions, just let me know, and I'll get back to you.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Currently, my tenant has already been released with this feature. I'm wondering if your tenant and users have received the full rollout yet?
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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