Recurring meeting disappeared from organizer/host calendar when I cancelled their recurring event, but shows up correctly on my attendees calendars

Hi Charmaine,

Thank you for contacting Microsoft Q&A Support.  

Based on your description and the steps you've already taken, it appears you're encountering a known issue where a recurring meeting once canceled by the organizer using the Outlook Desktop App disappears from their calendar but remains active for attendees. 

This behavior typically results from a synchronization issue between the Outlook client and the Exchange Server. In some cases, the cancellation may not fully propagate to the server, leaving the meeting orphaned removed from the organizer’s view but still present for attendees. 

To help isolate or resolve the issue, please try the following steps: 

1. Verify via Outlook Web App  Log into Outlook Web and search for the meeting using its subject or date range. This helps rule out local cache issues. 

2. Run Outlook with reset commands  These commands can help clear cached views and restore missing items. Please run them from the Windows Run dialog or Command Prompt with Outlook closed: 

• outlook.exe /cleanviews 
• outlook.exe /resetnavpane 
• outlook.exe /resetfolders 

3. Ask attendees to manually remove the meeting 

If the organizer cannot access or cancel the meeting, attendees may need to delete it manually from their calendars to prevent confusion or duplicate reminders. 

If this issue is affecting multiple users or recurring across different meetings, it may indicate a broader compatibility or sync issue introduced in a recent update. Your detailed documentation of the behavior is extremely helpful in identifying the root cause. 

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

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