I habe trio office and i paid premium. but i cant print. why?

Anonymous
2020-12-19T20:03:23+00:00

my trio office das not work. i habe paid premium but the connection to the printer dasent work.

What schall i do?

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  1. Anonymous
    2020-12-19T22:57:45+00:00

    Hi FelipeFresneda,

    I'm Nik, an independent advisor here to assist you with this.

    May I know if you are referring here Trio office(free office software (https://www.microsoft.com/en-us/p/trio-office-w...) or external office Polycom trio devices?

    I'm afraid that I have understood your question, In order to help you further, could you please help me with more details? If you see any warning message then share with me the screenshot to look further on this.

    Regards

    Nik

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  2. Anonymous
    2020-12-20T04:51:03+00:00

    It is Trio Office for Windows. Gratis versión.

    And I paid for premium in orden to be able to print. I paid 15.99€ for premium versión. But again apear *please paid for premium* if i try to print.

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  3. Anonymous
    2020-12-20T08:59:37+00:00

    Hi FelipeFresneda,

    I'll leave this question to my fellow experts. I'm pretty sure they have other ideas to look further on this for you.

    Regards

    Nik

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  4. Anonymous
    2020-12-22T05:53:38+00:00

    You'll need to contact Trio support to find out why its not working and to get help fixing it. Trio Office is a 3rd party software that is not associated with, endorsed by or affiliated with Microsoft. It is distributed through the Microsoft app store.

    I have not been able to find a website or support information for the company using google. Look for contact information in the Help files of the app.

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