Hi FelipeFresneda,
I'm Nik, an independent advisor here to assist you with this.
May I know if you are referring here Trio office(free office software (https://www.microsoft.com/en-us/p/trio-office-w...) or external office Polycom trio devices?
I'm afraid that I have understood your question, In order to help you further, could you please help me with more details? If you see any warning message then share with me the screenshot to look further on this.
Regards
Nik