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Excel file not showing up under “files” tab in Teams

Anonymous
2020-04-14T23:42:42+00:00

My co-worker can’t see an excel file that was shared in chat in Teams. Everyone else can see the file and open. She is using her personal Mac. Any suggestions?

Microsoft Teams | Microsoft Teams for business | Files | Find and share files

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  1. Didi 15,465 Reputation points Independent Advisor
    2020-04-15T00:46:52+00:00

    Hi, Deidre!

    My name is Didi, an Independent Advisor and a Microsoft user like you.

    Your friend can try signing out then sign back in or check it on the web client if the file exists there.

    I hope it works.

    Best regards,

    Didi

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  2. Anonymous
    2021-03-24T15:55:02+00:00

    I solved it! (For me, at least).

    When viewing the Files tab, I need to hit the refresh button a dozen times to get one specific file to appear (it seems to appear about one in 10 refreshes, then disappears again) - it's been like this for several days. Similarly, when trying to add an Excel tab, it may not show up under available files. Again, pushing cancel and trying again a dozen times finally made it appear.

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