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Microphone doesn't work in Teams but works fine in Browser.

Anonymous
2023-03-03T16:58:58+00:00

So inside teams my microphone doesn't work but in a browser it works fine. I have uninstalled and reinstalled Teams as well as Cleared the Cache. I also made sure my drivers were up to date. Does anyone have a similar issue?

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2023-03-03T17:04:58+00:00

    I also tried another microphone and made sure it was allowed in the privacy settings on windows 11.

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  2. Anonymous
    2023-03-03T17:32:54+00:00

    Hi DarkOlive89,

    Sorry to know that your microphone does not work inside the teams app. Let me help you to check options to fix this.

    May I know what is the make and model of your Microphone and when was this issue started?

    While I am waiting for the make and model please run the troubleshooting outlined in this article.

    https://support.microsoft.com/en-us/office/my-m...

    I'll be waiting for your response.

    Kind regards,

    Jayzar

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  3. Anonymous
    2023-03-03T19:14:37+00:00

    Here is my Headset. VIRTUOSO RGB WIRELESS SE High-Fidelity Gaming Headset — Espresso (corsair.com)
    I also tested with a Logitech 210 USB.

    While testing sometimes Teams wouldn't detect my built in camera and mic on my laptop and sometimes it would. I noticed after I used the browser the issue went away. I also switched to another tenant.

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  4. Anonymous
    2023-03-03T19:22:58+00:00

    Hello DarkOlive89,

    Thank you for the information. I appreciate it.

    This can be a compatibility issue. I am checking this article about compatible devices for teams. Your devices is not yet listed.

    https://www.microsoft.com/en-us/microsoft-teams...

    But since you have me, I'd like to extend help in making sure to work this out.

    Have you done following the steps outlined in the link I shared earlier?

    You can also follow the troubleshooting provided in this thread.

    https://answers.microsoft.com/en-us/msteams/for...

    Let me know if after performing all the steps the issue still active.

    Thank you for your time and patience.

    Best,

    Jayzar

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