Share via

My child email is not being accepted to join family

Anonymous
2024-12-21T23:05:39+00:00

Hi,

I keep receiving an error when trying to add my child email to the family account. I do not want to create another email for him. Please help.

Microsoft 365 and Office | Microsoft Family Safety | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-12-23T02:34:31+00:00

    Hi LYVIV

    Thanks for using Microsoft products and posting in the community.

    I realize that you've encountered a problem.

    Before I answer your question, I need to know some information to better help you with your problem.

    Can you provide the exact error report? There are different solutions for different error reports.

    Are you trying to share Microsoft 365 to your child's email address via email sharing?

    If you are trying to share Microsoft 365 Family to your child's email, here is the official link that will tell you how to do it：

    Share your Microsoft 365 Family subscription - Microsoft Support

    Due to the limited information you have provided, I am unable to give a more detailed solution. ****

    I hope you can let me know exactly what the problem is, what software you are using to share, and what device you are using.

    Best regards.

    Petter.Y - MSFT | Microsoft Community Support Specialist

    0 comments