Lost assignment

Anonymous
2025-05-29T10:29:02+00:00

Hi i have a word file in my uni one drive and i have finished all work but when i was trying to save it it was not going through then i was trying to edit name and rename it i was unable in that too so as auto save was on but then i closed the tab and when i came back it was not there tried to find it everywhere but can’t.

Microsoft 365 and Office | Word | For education | iOS

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  1. Anonymous
    2025-05-29T10:49:37+00:00

    Dear Karan, 

    Good day! Thank you for posting on Microsoft Community. I am happy to help you. 

    I apologize for the experience you have had with this issue. 

    Regarding your situation, it looks like Word for iOS ran into an issue (could be unstable internet connection, a sync error with AutoSave and OneDrive) causing your file to disappear. 

    Therefore, I kindly recommend you try these following steps to recover your file: 

    1. Check OneDrive’s Recycle Bin 
      • Open the OneDrive app
      • Tap the Recycle Bin (in the menu).
      • See if your file is there, if yes, restore it!
    2. Check Recent Files in Word 
      • Open the Word app
      • Tap Open > Recent
      • Look for your file because sometimes it’s saved locally even if not synced
    3. Check OneDrive Version History 
      • In OneDrive, find the folder where the file was
      • Tap the three dots (•••) next to the file (if it reappears)
      • Choose Version History to see older versions
      • Copy the content of the older version to a new Word file and Save
    4. Search for the file on OneDrive 
      • Use the search bar in OneDrive to search by part of the file name or keywords from the document

    I would like to suggest some useful tips for the future: 

    • Always make sure the file is saved before closing the app
    • If renaming doesn't work, try saving a copy of it instead
    • Consider working on a local copy and uploading it later if your connection is unstable

    I hope this could help you with resolving the issue! I look forward to your update. 

    If you found the information useful, feel free to mark it as the answer - it can really help others in the community who are facing similar questions. 

    If you have any other concerns or need further assistance, don’t hesitate to reach out. 

    Best regards, 

    Julie-Hu - MSFT | Microsoft Community Support Specialist

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