What does an Outlook Meeting Invitation look like to non Outlook users?

Sheehy, Catherine 20 Reputation points
2025-07-23T17:27:44.9633333+00:00

We send clients meeting invitations using Outlook. Some of our clients are able to view and accept these invitations, but others are not. For example, when clients have personal email domains, how do the invitations look to these individuals and are they able to accept the invitations?

Outlook | Outlook for mobile | Outlook for Android | For business
0 comments No comments
{count} votes

Accepted answer
  1. Hani-N 2,080 Reputation points Microsoft External Staff Moderator
    2025-07-23T21:21:22.0833333+00:00

    Hi @Sheehy, Catherine, 

    Thank you for reaching out to us regarding how Outlook meeting invitations appear to recipients who do not use Microsoft Outlook. 

    When you send a meeting invitation via Outlook, it includes an attached .ics file, which is a universal calendar format supported by most modern email and calendar applications.  

    Here's how it typically works for non-Outlook users: 

    1. Gmail Users 

    • Appearance: Gmail usually displays the meeting details directly in the email, with options to "Yes," "Maybe," or "No" to RSVP. 
    • Calendar Integration: If the user clicks "Yes," the event is added to their Google Calendar automatically. 
    • Compatibility: Gmail handles .ics files well. 

    2. Apple Mail / iCloud Users 

    • Appearance: The invitation appears as a calendar event with an "Accept," "Decline," or "Maybe" option. 
    • Calendar Integration: Accepting adds it to their Apple Calendar. 
    • Compatibility: Apple Calendar supports .ics files natively. 

    3. Personal or Custom Domains (e.g., @clientdomain.com) 

    • Appearance: Varies widely. Some email systems show the invitation as a plain email with an .ics attachment. 
    • Calendar Integration: Users may need to manually open the .ics file in their calendar app (e.g., Google Calendar, Apple Calendar, Thunderbird). 
    • Compatibility: Depends on the email client and calendar software they use. 

    Most modern email clients and calendar apps support .ics files, so recipients can usually: 

    • View the meeting details. 
    • Accept or decline the invitation. 
    • Add it to their calendar. 

    However, some older or less common systems may not support automatic RSVP, and users might need to manually add the event. 

    To ensure maximum compatibility, we recommend including the meeting details in the body of the email, along with a note that an .ics calendar file is attached: 

    • Include clear meeting details in the email body (date, time, location, agenda). 
    • Mention that an .ics file is attached and how to use it. 
    • Offer a backup method (e.g., a link to a calendar event or a manual RSVP option). 

     

    If you need any assistance or have further questions, feel free to let me know. 

    Warm regards, 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.
    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Hani-N 2,080 Reputation points Microsoft External Staff Moderator
    2025-07-25T23:35:06.3966667+00:00

    Hi @Sheehy, Catherine,  

    As other users will also search information in this community, kindly mark it as an answer, your valuable vote will definitely also help other users who have similar queries easily to find the correct channel and useful information more quickly.  User's image

    I appreciate your kind words.  

    Have a nice day and stay healthy  


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.