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OneNote Search Results not pinning
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Krajewski, Todd
0
Reputation points
When attempting to click the "pin search results (Alt-O)" or by pressing ALT-O, the pinning action does not work.
Microsoft 365 and Office | OneNote | For business | Windows
3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ian-Ng 2,615 Reputation points Microsoft External Staff Moderator2025-07-23T20:05:41.32+00:00 Hi @Krajewski, Todd,
Good day! Thank you for reaching out to Microsoft Q&A forum and sharing the detail.
Thank you for reporting the issue with the “Pin Search Results” function in OneNote. This behavior can be caused by several factors, and in order to investigate further and provide an efficient solution, please follow the troubleshooting steps below and share your observations:
- Confirm the OneNote and Office version by checking if your OneNote and Office suite are fully updated. Go to File > Account > Update Options and select Update Now.
- Test different pinning methods by trying both the mouse (clicking the pin icon) and the keyboard shortcut (Alt+O). Note whether either method works or if both fail.
- Attempt in a different environment by testing the pinning feature using OneNote Online via a web browser. Let me know if the same issue occurs there or if the function works as expected.
- Clear OneNote cache by closing OneNote completely. Locate and rename or clear the OneNote cache folder on your device. After this, restart the app and try pinning the search results again.
Your cooperation in the above steps is greatly appreciated, as it helps us isolate and resolve the issue more quickly. Please provide any results after trying each step.
I look forward to your response.
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Ian-Ng 2,615 Reputation points Microsoft External Staff Moderator
2025-07-27T16:14:58.97+00:00 Hi @Krajewski, Todd,
It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.
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Ian-Ng 2,615 Reputation points Microsoft External Staff Moderator
2025-07-28T21:38:29.39+00:00 Hi @Krajewski, Todd,
I hope this message finds you well.
This is my second follow-up to check whether your issue has been resolved. I truly want to ensure your experience is as smooth as possible. If your problem is still ongoing or if you have faced any new difficulties, please share more details about the current steps you are stuck on. I am here and happy to provide further help whenever you need it.
While waiting for your response, I will continue tracking other customer questions on the forum to ensure everyone receives timely support. If you have additional questions, please feel free to tag my name in your reply so I can assist you promptly and more personally.
Looking forward to hearing from you soon.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.
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Sign in to comment - Confirm the OneNote and Office version by checking if your OneNote and Office suite are fully updated. Go to File > Account > Update Options and select Update Now.
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Biagio Mazzucco (bjm) 0 Reputation points2025-08-20T16:16:37.46+00:00 Microsoft broke search in OneNote. In order to make it more streamlined, they now require extra clicks to perform a search. Someone told me to use Search in OneNote online since the search box remains, but Microsoft doesn't search notebooks in OneNote Online - you need to know where what you're looking for is because you can't search more than a single section.