HP is not ready for Windows 11 for me to keep using Windows 10

Dear David Chandler

Thank you for reaching out. I'm Haien from Q&A Forum. Welcome to Microsoft Q&A Forum.  

Thanks for reaching out with your concerns about your HP computer, Windows 11, and slow internet speeds. I understand you've heard that HP might not be fully ready for Windows 11 yet and that updating "Microsoft" rather than Windows 11 might be the solution. I'm here to clarify this for you and explain how to ensure your system is optimized. 

To help you further, please allow me to ask a few questions to provide to you more suitable solutions: 

• Have you noticed the slowdown happening after specific activities (e.g., updates, gaming)? 

With the information you provided, the scenario where the problem occurs is most likely due to the HP computer system you are using, not the Windows operating system. Therefore, to be more certain of the problem you are experiencing, I recommend that you use the following method to check the Windows operating system. If the following methods do not work, the best option we recommend is to contact HP for the best support. 

Here are some effective ways that you can try to fix the problem: 

Solution 1: Ensure Your Windows 10 is Fully Updated   

• Start > Settings > Update & Security > Windows Update > Click on "Check for updates." > Download & install > Restart PC 

For additional information, please visit this article to know more: Install Windows Updates - Microsoft Support 

Solution 2: Update Your HP Device Drivers (Especially for Wi-Fi and Chipset)   

• Go to HP Support (or your regional HP support site) > Enter your product name or number in the search bar > Look for the "Software and Drivers" or "Drivers & Downloads" section for your specific model > Make sure you select "Windows 10" as your operating system. 
• Download and Install Latest Drivers and restart your PC 

Disclaimer: Please note that This website is not owned by Microsoft. The information on the page seems to be reliable and secure. Keep an eye out for advertisements on the website that can promote items that are commonly categorized as PUPs (Potential Unwanted Products). Before downloading and installing any product that is advertised on the website, do your homework on it. Back up important files before installing drivers, and only use HP’s official site to avoid compatibility issues 

Solution 3: Run Network Troubleshooter in Windows 10   

• Go to Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections > Run the troubleshooter > Network Adapter > Run the troubleshooter > Follow any on-screen instructions. 

For additional information about how to fix the connection issue, please visit this to check: Fix Wi-Fi connection issues in Windows - Microsoft Support   

Solution 4: Clean bot check  

If none of these options above is working, please try to Perform a Clean Boot to isolate Software conflicts to check what can cause this problem:   

• Open "System Configuration" In Window Search bar > "Services" tab > Check the box "Hide all Microsoft services." > Click "Disable all." > Go to the "Startup" tab. > Click "Open Task Manager." 
• In Task Manager's Startup tab > disable all startup items one by one (right-click > Disable) > Close Task Manager > click "OK" in System Configuration > restart your PC. 
• Retest again 

For know how to perform a clean bot, please check this article: How to perform a clean boot in Windows - Microsoft Support 

• If you've already tried these steps and are still encountering issues, please reply to this thread with the requested details so we can investigate further and ensure your subscription is activated properly. Also, please keep me updated with anything new that you were try to each option. 
• If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   
• Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  

We appreciate your patience and look forward to resolving this quickly for you.   

Warm regards,   

Haien - MSFT | Microsoft Q&A Support Specialist  

Dear David Chandler

Welcome to Microsoft Q&A. I'm Haien from Microsoft Q&A.

May I ask if you have tried my suggestions for your case? I hope you can keep me updated on your issue in the future.

Your satisfaction is Microsoft's priority.

If you've already tried these steps and are still encountering issues, please reply to this thread with the requested details so we can investigate further and ensure your subscription is activated properly. Also, please keep me updated with anything new that you were try to each option.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

We appreciate your patience and look forward to resolving this quickly for you.

Warm regards,

Haien - MSFT | Microsoft Q&A Support Specialist