how to link my school mail id to outlook

Hiranmayee Shetty 0 Reputation points
2025-07-25T07:54:03.81+00:00

how to link my school mail id to outlook. i couldnt link my school id with outlook as i do not know the ssl and tsl details. its been a while using this feature. please suggest the process as i have only my mail id and no other details.

Outlook | Windows | New Outlook for Windows | For education
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Allison-H 1,100 Reputation points Microsoft External Staff Moderator
    2025-07-25T08:43:05.3333333+00:00

    Hi @Hiranmayee Shetty

    Welcome to Microsoft Q&A forum 

     

    Regarding your issue, I suggest you to try: 

    1.Try Automatic Setup in Outlook first 

    -Open Outlook. 

    -Go to File > Add Account (or Account Settings > Account Settings if adding to an existing setup). 

    -Enter your school email address and click Connect. 

    -If prompted, enter your email password and click OK. Outlook will attempt to configure the account automatically. 

     

    If it is not working, please consider 

     

    2.Identify Your Email Provider and Obtain Server Settings 

    -Use your school email and password to log into your school's webmail in a browser: . -Search online for "[your school name] webmail login" to find the URL. Note the interface: 

    -If it's Outlook Web App (looks like Outlook online), your school likely uses Microsoft 365. Once logged in:  

      -Click the gear icon (Settings) in the top right. 

      -Go to Mail > POP and IMAP (or search for "POP and IMAP" in settings). 

      -This page may display your incoming (IMAP/POP) and outgoing (SMTP) server names, ports, and encryption (SSL/TLS) details 

     

    3.If your school email supports IMAP or POP access. You can try: 

    -Go to Outlook.com 

    -Sign in or create a Microsoft account. 

    -Go to Settings > View all Outlook settings > Mail > Sync email 

    -Try adding your school email under Connected accounts 

    -You can also contact your school’s IT department or helpdesk to get the information 

    Note: If you unsure who the IT Admin is within your organization, you can find guidance on locating them here: How do I find my Microsoft 365 admin? - Microsoft Support


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.