My Microsoft authentication isn’t working I am trying to log in on my iPad since I got logged out

Hi @Keira Riley,

Good day! Thank you for reaching out to Microsoft Q&A forum and sharing your experience.

I’m very sorry for the inconvenience you’ve experienced, based on the details you shared.

I would recommend you contact your school account's Admin to reset your MFA settings through the Microsoft Entra Admin Center. Ask your administrator to follow these steps:  

Revoke MFA sessions and require re-register in the Microsoft Entra admin center 

For step-by-step details, see the official Microsoft documentation: Manage authentication methods for Microsoft Entra multi-factor authentication - Microsoft Entra ID | Microsoft Learn   

If you’re unsure who the Global Admin is within your school account's organization, you can find guidance on locating them here: How do I find my Microsoft 365 admin? - Microsoft Support 

We appreciate your patience and are here to help. Looking forward to your response.

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Hi @Keira Riley,

Just checking in to see if the above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks. 

Hi @Keira Riley,

I hope this message finds you well. 

I'm reaching out for the second time to check in and see if your issue has been fixed. My goal is to ensure your experience remains smooth and positive.

If you're still encountering difficulties or have run into new challenges, please feel free to share the specific steps where you're currently stuck. I'm here and happy to assist further whenever needed.

Looking forward to your update.