Hello
I noticed that you picked ios as the question tag.
Was this a purchase made via Apple App Store on your Apple device? If so, you will only find it on your Apple account, not on your Microsoft account. Could that be the case?
Need to speak to a representative -- find out which email is associated with my subscription
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Robert Marzzarella
0
Reputation points
I am billed a yearly fee for Microsoft 365 but I cannot identify the email address that is connected to that account. I need to talk to someone that can look it up based on a credit card number
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
1 answer
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EmilyS726 151.6K Reputation points Independent Advisor2025-07-27T19:19:44.8066667+00:00