Yes, I paid for my subscription last Oct 2024 and have been able to access my Microsoft apps at all
This just started happening.
I get error "Access Denied. Contact your administrator."
How do I talk live to someone at Microsoft support
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Jenn
0
Reputation points
I can't access Power Point or any other app. After I log in, I get error "Access Denied. Contact your administrator."
Microsoft 365 and Office | PowerPoint | For home | Windows
{count} votes
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Craig Shaw 10 Reputation points2025-07-27T21:02:55.2233333+00:00 I paid $179.00 on Friday 25 July 2025 and now it will not reactivate my account.
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Craig Shaw 10 Reputation points
2025-07-27T21:04:44.65+00:00 I need my Office 365 reactivated.
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Diane Pherigo 0 Reputation points2025-08-27T01:22:59.0033333+00:00 My Microsoft 365 renewed on August 7th 2025, and I cannot access my account. I have tried all the suggestions, followed all the steps through Microsoft and nothing works! It just wants me to pay again! I get messages that my one drive storage is full and might be deleted, but I have paid for it! I cannot get through via an email or support online, is there any way to speak to anyone? I am being cheated and ripped off and going to report this to the FTC for fraudulant and deceptive business practices!
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2 answers
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Munkhu 2,500 Reputation points Independent Advisor2025-07-27T22:01:18.3866667+00:00 Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.
Here are the steps to contact Microsoft support:
- Open the following link and search for Agent.
- Press the Contact Support button at the bottom of the screen.
- Choose Microsoft 365 and Office > Technical Support.
Feel free to ask if you have any questions.