June 2025 Microsoft OneDrive File Path/Name Length Limit Change Deleted my Videos and Reverted my Word Documents to old Versions, all without telling me

Roughly a couple months ago when I was saving an image from the web to my computer, it said the file path was too long and the image had to be renamed. However I could not rename or even delete the image. Then out of the blue OneDrive desynched and resynced all my files, flagging up errors of other images file paths being too long, forcing me to rename them. Over the month or so since then I noticed several image/video files missing and also that most of my word documents had been rolled back to previous versions, deleting huge amounts of content that had been added since then. This is a catatastrophic failure on the part of OneDrive, a service which is supposed to back up and secure your files, but instead has been deleting them! This is totally unacceptable, especially given I pay for this service.

When I contacted Microsoft support they were worse than useless, the inevitable outsourced/offshored workers just spamming chunks of boilerplate text, not adressing Microsoft's file path/name length limit that caused this in the first place at all. But instead telling me to do all kinds of things to recover the files or roll back OneDrive, as if I had deliberately deleted/reverted them, and then when that didn't work, for the obvious reason that it was not I who deleted these files or reverted these documents in the first place, telling me they were sorry but couldn't help me and closing the case.

Has anyone had this issue with the file path length limit change recently? The bottom line is OneDrive is obviously not a safe place to store my files. Can anyone reccommend any alternatives? It's annoying because I use Microsoft Word extensively and it's all integrated with Windows File Explorer and your Microsoft account and so on.