Can't Reach Microsoft Support

Question

Can't Reach Microsoft Support

eric 0

I was trying to get through to Microsoft Support for hours with no luck — automated messages and long hold times.

Out of frustration, I searched online and found someone who recommended calling this direct number:

PII removed

Surprisingly, I actually got help there, and my issue with my login was resolved quickly.

Not sure if it's official or third-party, but it worked for me.

Jay Tr 1,295 Reputation points Microsoft External Staff Moderator

2025-07-31T20:14:20.2533333+00:00

Hi @Eric,

It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.

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Jay Tr 1,295 Reputation points Microsoft External Staff Moderator

2025-08-01T19:08:05.3166667+00:00

Hi @Eric,

I hope this message finds you well.

This is my second follow-up to check whether your issue has been resolved. I truly want to ensure your experience is as smooth as possible. If your problem is still ongoing or if you have faced any new difficulties, please share more details about the current steps you are stuck on. I am here and happy to provide further help whenever you need it.

While waiting for your response, I will continue tracking other customer questions on the forum to ensure everyone receives timely support. If you have additional questions, please feel free to tag my name in your reply so I can assist you promptly and more personally.

Looking forward to hearing from you soon.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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1 answer

Your answer

Jay Tr 1,295 Reputation points Microsoft External Staff Moderator

2025-07-31T20:14:20.2533333+00:00

Hi @Eric,

It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Jay Tr 1,295 Reputation points Microsoft External Staff Moderator

2025-08-01T19:08:05.3166667+00:00

Hi @Eric,

I hope this message finds you well.

This is my second follow-up to check whether your issue has been resolved. I truly want to ensure your experience is as smooth as possible. If your problem is still ongoing or if you have faced any new difficulties, please share more details about the current steps you are stuck on. I am here and happy to provide further help whenever you need it.

While waiting for your response, I will continue tracking other customer questions on the forum to ensure everyone receives timely support. If you have additional questions, please feel free to tag my name in your reply so I can assist you promptly and more personally.

Looking forward to hearing from you soon.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 1

Hi @Eric,

Good day to you, and welcome to Microsoft Q&A!

I'm glad to hear you've regained access to your account. Sometimes, Microsoft service number might be overloaded, this results in difficulty to reach our support. However, please note that the phone number you mentioned is not affiliated with Microsoft, even when support from the phone number can help you get access to your account. For your safety, avoid contacting any support numbers that are not officially listed by Microsoft, as doing so could put your identity and account at risk. For phone numbers that are not from Microsoft, please always verify its reputation, and reliability with well-known reverse phone number look up apps and websites.

If you have any further questions or concerns, feel free to reach out. We're here to help and look forward to assisting you further.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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Can't Reach Microsoft Support

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