ppt document cant edit and font is greyed out even though info shows full privileges
cant edit power point i have privileges too
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 27%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
G
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Reputation points
i cant edit a power point even though info shows i have privileges
Microsoft 365 and Office | PowerPoint | For business | Windows
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John Korchok 218.4K Reputation points Volunteer Moderator2025-07-29T23:48:51.8666667+00:00 If you can upload a sample file demonstrating the issue to a cloud service, then you can post a share link here and we'll be able to diagnose the problem.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 79%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Viego An 1,795 Reputation points Microsoft External Staff Moderator2025-07-29T23:19:37.7066667+00:00 Dear @G,
Thank you for reaching out to Microsoft Q&A forum. We are happy to assist you.
To help me investigate this issue more thoroughly, could you please send me the file via private message? I’d like to determine whether the problem is specific to the file itself or if it’s occurring across all devices or environments. If the file contains any sensitive or personal information, feel free to anonymize it before sharing.
I’ve sent you a private message in order to request for more information. Please check your private message when you have time so that I can help you escalate your case to the billing support team if needed.
To view your Private Messages: Go to a question you asked that has a private message.
- Open private messages modal – by clicking link in blue banner or private messages button.
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- Private messages modal opens
- Enter reply into rich-text editor.
- Click "Send" button
Having a sample file would greatly help me visualize the structure and type of data you're working with, which in turn will allow me to provide more accurate and tailored support.
If you need any further assistance or clarification, feel free to reach out. We're here to help. Thank you very much for your understanding and your cooperation.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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John Korchok 218.4K Reputation points Volunteer Moderator
2025-07-29T23:40:03.15+00:00 Viego An: The purpose of this forum is to get problems in front of as many eyes as possible. Having the O.P. send you information in a private message defeats this purpose. Instead, request the information that you need to be posted here, so we can all pitch in with the best solution.
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Viego An 1,795 Reputation points Microsoft External Staff Moderator
2025-08-04T17:49:06.4633333+00:00 Hello @G,
It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.Please feel free to let me know if there’s anything I can assist you with.
I look forward to hearing from you soon.
Wish you have a great day.
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Viego An 1,795 Reputation points Microsoft External Staff Moderator
2025-08-05T21:23:23.8866667+00:00 Hello @G,
I hope you’re doing well. I’m reaching out again to follow up on this issue, as we haven’t heard back from you since our previous message.
Have you had a chance to review the information we provided? If there’s anything unclear or if you need further assistance, I’m happy to help.
Looking forward to your update.
Wishing you a pleasant day!