I can't see all of the groups I manage schedules in teams, how can I do this?

Question

I can't see all of the groups I manage schedules in teams, how can I do this?

Theobald, Jerry 0

I have two different groups that I manage, I can only see one of the groups schedules from my phone in Shifts. I can see all of them from my desktop computer.

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Answer 1

Rin-L 2,965 Microsoft External Staff Moderator

Hi @Theobald, Jerry,

Thank you for posting your question in the Microsoft Q&A forum.

It sounds like you're experiencing a common issue with the Teams Shifts mobile app, where data synchronization between desktop and mobile can be inconsistent, especially when managing multiple groups.

Here are a few steps you can try to resolve the issue:

1. Clear Shifts App Data

Open the Teams mobile app
Tap your avatar/profile picture
Go to: Settings → Shifts → Clear Shifts app data
Sign out and sign back into Teams

2. Uninstall and Reinstall Teams:

Uninstall the Teams app completely
Reinstall it from the App Store or Google Play Store
Sign in again and check if all group schedules appear

These steps often help refresh the app’s cache and resolve sync issues. Please let me know if there are any updates. I'm happy to assist further whenever needed.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Rin-L 2,965 Reputation points Microsoft External Staff Moderator

2025-08-01T11:51:59.2366667+00:00

Hi @Theobald, Jerry,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as "Accept Answer". This helps others in the community facing similar problems. Thanks for your understanding.
Rin-L 2,965 Reputation points Microsoft External Staff Moderator

2025-08-03T07:22:58.3133333+00:00

Hi @Theobald, Jerry,

I hope this message finds you well.

This is my second follow-up to check whether your issue has been resolved. I truly want to ensure your experience is as smooth as possible. If your problem is still ongoing or if you have faced any new difficulties, please share more details about the current steps you are stuck on. I am here and happy to provide further help whenever you need it.

While waiting for your response, I will continue tracking other customer questions on the forum to ensure everyone receives timely support. If you have additional questions, please feel free to tag my name in your reply so I can assist you promptly and more personally.

Looking forward to hearing from you soon.

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I can't see all of the groups I manage schedules in teams, how can I do this?

1 answer

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