how to speak to a person in support

Dear Lee,

Thank you for reaching us. I want to confirmed your question on how speak to a person in support for your Surface Laptop. Please follow this steps to request a call support.

VISIT SURFACE SERVICE & REPAIR PORTAL

Step 1: Open any browser

Step 2: go to Microsoft Surface Support

https://admin.microsoft.com/AdminPortal#/support/microsoftsurfacesupport

Step 3: sign in using Microsoft account

Step 4: Select device or Register your device

Step 5: Choose device and click next

Step 6: Described / explained brief description of the issue

Step 7: Support Method > Select "Call Support"

Step 8: Review before submit

If there’s anything more you’d like to share or questions, please don’t hesitate to reach out.

Warm regards,

Jansher Liwag