will i ever got my refund from microsoft

Jerome 0 Reputation points
2025-07-30T14:44:26.7466667+00:00

i bought a surface laptop from microsoft and returned it with package unopend on 30/05/25

i returned with their shipping label using ups on 06/06/25

ive been chasing them through phone and chat online for the refund

all i got was the situation has been escalated and they will look further into the matter

today i rcvd an email telling me the case is closed and no refund will be issued

i think microsoft screwed me over this time

Surface | Surface Book | Safety and security
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