Hi Nick,
Thank you for reaching out to the Microsoft Advertising Learn Q&A Platform! My name is John, and I will be assisting you with this query.
I understand that you're encountering some frustrating issues with your Microsoft Advertising campaigns, particularly regarding low quality or possibly invalid traffics within the Microsoft Audience Network.
Microsoft (Advertising) is committed to delivering world-class service to advertisers and publisher partners. We’re dedicated to protecting our marketplace from click fraud, conversion fraud, phishing, malware, and maintaining traffic quality standards.
Invalid clicks are a serious issue for advertisers. We systematically analyze clicks to determine their validity, and, when possible, remove invalid clicks before they are reported to you (removed clicks will never be charged to the advertiser).
If potentially invalid clicks are detected, members of our team will flag the case, examine the affected account(s), and issue refunds where appropriate.
Within the Microsoft Advertising Network, your Search ads can be displayed on Microsoft sites and select traffic, syndicated partner sites (search partners), or both. Searches are on a partner-hosted experience where Bing provides the search and the ad results. This includes Microsoft audience network. More information on a separate post that we answered about Microsoft audience network
Vetting partners with human verification
Between Microsoft Advertising and the Microsoft ecosystem of security and privacy products, we follow a rigorous approval process. We proactively vet and approve all prospective partners for reputation and more before they can participate on our network. (This could include the websites that you mentioned above)
Search Partner candidates go through an in-depth process where a dedicated team reviews implementation, type of traffic, market, volume, and more. If approval is granted - and not all are approved - only then can they serve ads. Within the vetting process, we differentiate ourselves from other advertising platforms in that we also involve human verification to review domains coming into the network before they are live.
We maintain high standards of quality and brand safety for our platform and our partners. We use advanced tools and techniques to monitor, detect, filter, and optimize the traffic on our network. We work closely with Microsoft’s cyber security center and other Microsoft products to ensure quality solutions. We also update our systems regularly to improve our filtration, partner assessment, and traffic validation methods.
Partner quality management: We monitor and manage the quality of our partner traffic as well. We also take swift and serious action to resolve any traffic issues that don’t meet our high-quality standards.
For more information regarding traffic quality, click measurement systems and our accreditation with Media Rating Council (MRC) you can check these resources:
Microsoft Advertising click measurement: Description of methodology
Note: Despite our best efforts, we can’t guarantee every instance of low quality, fraudulent activity or suspicious traffic will be caught so reports like this is highly appreciated and we will investigate this thoroughly
I hope the information provided here will at least partly answer your question. If you have any additional questions, please do not hesitate to reach out to our support. I have also sent you a private message asking for further details. You are more than welcome to respond to me so I can begin the investigation on my end.
Regards,
John | Microsoft Advertising Support Specialist | 800-518-5689