Log into your Microsoft account on this link, do you see your subscription listed there, and if so, does the expiry date listed indicate a current subscription?
Inactive subscription after payment
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Reputation points
I paid the subscription as I did during the past few years but this time the subscription looks inactive. I have proof of payment. What can I do?
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
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DaveM121 765.4K Reputation points Independent Advisor2025-08-02T14:16:47.8166667+00:00