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Why do I see my wife's files on my computer, we have a MS365 family subscription

Lawrence Alemany 5 Reputation points
2025-08-02T23:08:02.22+00:00

We share a MS365 account. When I go into my saved word documents my wife's files appear. I don't want to see my wife's file and she does not want to see mine. Why is this happening. We have two separate computers.

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
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  1. Marc Vernon 6,575 Reputation points Independent Advisor
    2025-08-02T23:50:46.1566667+00:00

    Hi there, Lawrence! This is Marc. Thanks for providing those details. Based on what you've described, here are a few approaches we can try.

    To keep things separate, each person should use their own Microsoft account under the Family plan. You can check this by going to Settings > Accounts > Email & accounts on your PC, and making sure your personal Microsoft account (not a shared one) is signed in.

    Once you're both using your own accounts, make sure OneDrive is only syncing files from your personal folders. You can adjust OneDrive settings by right-clicking the cloud icon in the system tray and choosing Settings > Account > Choose folders.

    Let me know how it goes.

    Best regards,

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