How do I leave an old work organisation

Emma Yates 0 Reputation points
2025-08-07T11:05:09.0466667+00:00

My Microsoft 365 account seems to be linked to my old work address. How do I leave it?

Microsoft 365 and Office | Office Online Server
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  1. Tammy-Ng 2,535 Reputation points Microsoft External Staff Moderator
    2025-08-07T13:17:31.5166667+00:00

    Dear Emma Yates
    Thank you for reaching out to the Microsoft Q&A forum.

    I understand how inconvenient and frustrating it can be to lose access to your Microsoft 365 account, and I truly regret the trouble this has caused. Based on my research, you can either remove yourself from the old organization’s tenant or contact your former company’s IT department for assistance.

    If your organization allows users to leave external organizations on their own, follow these steps:

    1. Open your Organizations page (see the steps in What organizations do I belong to).
    2. Under Other organizations you collaborate with (or Organizations if you don’t have a home organization), find the organization you want to leave and select Leave.
    3. When prompted to confirm, select Leave.

    If you see a message after selecting Leave that prevents you from leaving, you’ll need to contact the organization’s admin or privacy contact and request removal from their tenant.

    For more details, refer to this Microsoft documentation: https://learn.microsoft.com/en-us/entra/external-id/leave-the-organization

    I hope this helps clarify your situation and guides you toward regaining access to your accounts. If anything is unclear or you need help with the next step, feel free to reach out, I’m here to assist you through the process.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".      

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