The link for Excel Associate Exam schedule is not working

Hi @Georgia Copenhaver, 

Thank you for reaching out to Microsoft Q&A forum and sharing your experience.   

I understand you're experiencing difficulty accessing the scheduling link for the Excel Associate exam on the Microsoft Learn site, and I’m here to assist you. 

To help us better understand and resolve the issue, could you please provide a bit more detail by answering the following questions? 

1. Are you signed in to the Microsoft Learn site with the same account that’s linked to your certification profile? 
2. Which browser and device are you using when attempting to access the scheduling link? 
3. Have you tried accessing the exam scheduling page through the Microsoft Certification Dashboard directly? You can do so here: Microsoft Certification Dashboard 
4. Are you scheduling through Pearson VUE or Certiport? 
5. Could you kindly share a screenshot of the error or issue you’re seeing when you click the scheduling link? 

In the meantime, here are a few steps you can try: 

• Visit the official Excel Associate certification page: Microsoft Office Specialist: Excel Associate (Microsoft 365 Apps) - Certifications | Microsoft Learn 
• Scroll to the “Schedule Exam” section and select your preferred exam provider. 
• If the link still doesn’t respond, try using a different browser or clearing your cache and cookies. 

For your information that you can concern: Register and schedule an exam | Microsoft Learn 

If the issue persists after trying these steps, please let me know the answers to the questions above. I’ll be happy to continue assisting you and escalate the issue if needed. 

Thank you again for your patience and for choosing Microsoft Q&A forum. Please let me know if there’s anything else I can assist you with. I’m here to support you every step of the way.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.    

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

Hi @Georgia Copenhaver, 

Good day! I hope this message finds you well.

It's been a while since our last conversation, and I wanted to check in on how things are progressing with the issues we've discussed. Have you had a chance to review the answers we have provided?

If there is anything else, I can help you, please don't hesitate to get in touch. I would be happy to help.

Thank you again for your patience and for choosing Microsoft Q&A forum. Please let me know if there’s anything else I can assist you with. I’m here to support you every step of the way.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.    

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.