Hi, thanks for sharing what you’ve tried so far. Let’s get this fixed.
Before I give you steps, a few questions to clarify:
- Is this a new issue, or did it start after a recent update or hardware change?
Have you checked Device Manager for any warnings on battery or power-related devices?
What’s the make and model of your laptop or device?
Meanwhile, here are some common fixes you can try:
Run the Power Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Power, and run it.
- Check Device Manager: Press Windows + X > Device Manager > Under “Batteries,” right-click “Microsoft AC Adapter” and “Microsoft ACPI-Compliant Control Method Battery,” and choose “Uninstall device.” Then restart your PC to reinstall the drivers automatically.
- Reset battery driver: Sometimes, uninstalling and reinstalling the battery drivers fix this glitch.
Check the power plan settings: Go to Control Panel > Power Options and make sure settings related to battery and charging icons are normal.
Update BIOS/UEFI: Some battery reporting issues are fixed in firmware updates. Check your device manufacturer’s website for updates.
If none of these work, let me know your answers to the questions and how these steps go. We’ll get this sorted.