Everything on here says to go to the family account select your child and change the password but change password isn't an option....

Brett Hardin 0 Reputation points
2025-08-10T02:57:04.3633333+00:00

Everything on here says to go to the family account select your child and change the password but change password isn't an option....

It SHOULD be easy. It SHOULD be one of the options when you go to your child on your family page.

It ISN'T and all the help links go aroudn in circles

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
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  1. Ian-T 2,315 Reputation points Microsoft External Staff Moderator
    2025-08-10T10:28:10.6266667+00:00

    Hello Brett Hardin

    Welcome To Microsoft Q&A Forum

    I understand the frustration caused by changing the passwords. You're right, there is no direct "Change Password" option for a child account in the Microsoft Family Safety dashboard - this is by design for security reasons.

    Here are some steps that you can kindly follow to help reset your child's password:

    1. Visit Microsoft password reset page
    2. Select "I forgot my password" and enter your child's Microsoft account email.
    3. Verify your identity as the parent:
      • Use the recovery email or phone number you set up when creating the child's account.
      • If you didn't set recovery options, you'll need to full out the Account Recovery Form
    4. Create a new password once verification succeeds
    5. Update device and apps:
      • After resetting, sign back into the Microsoft Family Safety app and any devices linked to the child's account.

    NOTES:

    • If the account has no recovery info and no prior activity, recovery might fail. In such cases, Microsoft cannot override the process for security reasons.
    • There is no shortcut through Family Safety—it’s the same process as any Microsoft account.

    I hope it helps, please feel free to let me know if you need any further assistance.

    Thank you for your time.


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  2. Ian-T 2,315 Reputation points Microsoft External Staff Moderator
    2025-08-12T13:01:47.7533333+00:00

    Hi Brett Hardin

    It has been a while and I am writing to see how things are going with this issue.  

    Have you had a chance to check the replies provided?  

    Any update would be appreciated. 

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  3. Ian-T 2,315 Reputation points Microsoft External Staff Moderator
    2025-08-19T16:01:18.1766667+00:00

    Hello Brett

    Just checking in to see if the above information was helpful.  

    If you have any further updates on this issue, please feel free to post back.  

    If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks. 

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