5 days ago a problem came up with my pc where I could only use google , youtube and microsoft websites/apps i.e microsoft office . I had this exact same problem , approx 1 month ago and happen at similiar times (during the night) , except it only lasted a few hours and then the problem ceased.
It seems that it's only my device in the household that is affected by this problem . Below I will list all the methods I have used in an attempt to fix the problem and their effectiveness in fixing the problem.
For reference I am using a wired connection through a ethernet cable connected to a wifi extender (I am unable to support a wireless connection as this PC is new and I dont have a pcie wifi card)
- Restarting the connection through a handful of ways , unplugging my ethernet cable , unplugging my wifi extender , unplugging my router , logging into my router and restarting it from there (not a factory reset) , reseting my wifi extender and setting it up again , restarting my pc , restarting the wifi extender from the "diagnose" section from the control panel , none of these done anything to help at all .
- Changing the DNS server on my wifi extender from automatic to google's DNS server (using the control panel) on both IPv4 and IPv6 , probably the most "effective" method I have used so far as since I have changed the DNS server I notice that for brief periods my internet works on things outside of google e.g. steam these "brief periods" can last from anywhere from literally a split second where I notice either my spotify works or that I get signed into one drive just for it to stop working immediately , to a whole hour ( happened only once and it was last night)
- Using a static IP , made the problem worse as I noticed each time that I changed to a static IP I was given an APIPA address , and when I changed back to automatic DHCP it had went away
- ipconfig/flush dns command , no affect , didnt help
- ipconfig/release and ipconfig/renew , no affect, didnt help
- ipconfig/netsh winsock reset , no affect , didnt help
- Restoring my firewall to default settings , in advance I really dont know how relevant all of this information is that im about to give in relation to restoring my firewall but im trying to give as much information as I can , incase someone does decide to attempt to help. Prior to resetting my firewall settings to default I created a restore point , after resetting my firewall settings , I didnt notice anything different so I went back to my restore point , but during the process of my pc restoring to its previous state ( I dont know the proper terminology , if you couldent tell) I noticed that I had one of those "brief periods" I mentioned earlier where everything seemed to work normally , but then my PC restored to its previous state before I could test anything further , now this might be a concidence but after my PC was restored , I had that one hour long "brief period" I mentioned earlier which is the longest amount of time my PC worked normally since the problem had started.
- Disabled and re enabled my wifi extender using the control panel and services.msc , no affect done nothing to help
- Used the tracer 8.8.8.8 command in cmd , Im not a IT expert so im just taking someone elses word but apparentely if the 2nd IP adress is private then I have a double NAT which could be the problem but another interesting thing occured , I had used this command on 2 seperate days , the first time every single hop had "request timed out" next to it , yet the 2nd time I used the command , I only had 1 "request timed out" and the 2nd IP adress wasnt private so I dont think I have a double NAT.
- Waiting, sometimes if I leave my PC on for long enough I get the "brief periods" I mentioned earlier , usually they last a split second but sometimes they can last up to 20 minutes , yet that has only happened twice.
- Adding to the many interesting things I have discovered since this problem had started , I had used the "Diagnose" option from "Network and sharing" on the control panel , every time it says "You're connected to the internet. Network connection quality might be low" yet every time I go to activate windows (I havent done this yet) it says that I currentely can't since im not connected to the internet
Those are all the methods I have used so far , but honestly I might've used 1 or 2 more and forgotten about them. To anyone wondering I am not using a proxy or a VPN. Im noticing now that I get signed into one drive and sometimes spotify , and stay signed in (still cant use anything like steam) where as previousely I just wouldent get signed in at all or would get signed out. Since I set up this PC I didnt make any major changes , apart from just downloading apps ( steam , spotify etc) I didnt tamper with any settings .
I have also noticed that everytime I start up my PC that i'm given a APIPA address then after a few minutes im back to having a normal 192.168.x.x adress but sometimes it either has the word "Duplicate" or "Preferred" next to it.
As Im writing this I have noticed that when I go into the "Status" page on my wifi adapter in the control panel that sometimes for a few minutes at a time next to Ipv4 connectivity it says "No network access"
This problem has me so frustrated and confused especially since I have no background in IT. I know this is a long post but im trying to be as exhaustive as possible with every method ive employed.
Any help would be greatly appreciated and I am happy to provide any additional information if needed .