Internet only working on google ,youtube and websites

bogos binted 0 Reputation points
2025-08-10T14:54:38.3566667+00:00

5 days ago a problem came up with my pc where I could only use google , youtube and microsoft websites/apps i.e microsoft office . I had this exact same problem , approx 1 month ago and happen at similiar times (during the night) , except it only lasted a few hours and then the problem ceased.

It seems that it's only my device in the household that is affected by this problem . Below I will list all the methods I have used in an attempt to fix the problem and their effectiveness in fixing the problem.

For reference I am using a wired connection through a ethernet cable connected to a wifi extender (I am unable to support a wireless connection as this PC is new and I dont have a pcie wifi card)

  1. Restarting the connection through a handful of ways , unplugging my ethernet cable , unplugging my wifi extender , unplugging my router , logging into my router and restarting it from there (not a factory reset) , reseting my wifi extender and setting it up again , restarting my pc , restarting the wifi extender from the "diagnose" section from the control panel , none of these done anything to help at all .
  2. Changing the DNS server on my wifi extender from automatic to google's DNS server (using the control panel) on both IPv4 and IPv6 , probably the most "effective" method I have used so far as since I have changed the DNS server I notice that for brief periods my internet works on things outside of google e.g. steam these "brief periods" can last from anywhere from literally a split second where I notice either my spotify works or that I get signed into one drive just for it to stop working immediately , to a whole hour ( happened only once and it was last night)
  3. Using a static IP , made the problem worse as I noticed each time that I changed to a static IP I was given an APIPA address , and when I changed back to automatic DHCP it had went away
  4. ipconfig/flush dns command , no affect , didnt help
  5. ipconfig/release and ipconfig/renew , no affect, didnt help
  6. ipconfig/netsh winsock reset , no affect , didnt help
  7. Restoring my firewall to default settings , in advance I really dont know how relevant all of this information is that im about to give in relation to restoring my firewall but im trying to give as much information as I can , incase someone does decide to attempt to help. Prior to resetting my firewall settings to default I created a restore point , after resetting my firewall settings , I didnt notice anything different so I went back to my restore point , but during the process of my pc restoring to its previous state ( I dont know the proper terminology , if you couldent tell) I noticed that I had one of those "brief periods" I mentioned earlier where everything seemed to work normally , but then my PC restored to its previous state before I could test anything further , now this might be a concidence but after my PC was restored , I had that one hour long "brief period" I mentioned earlier which is the longest amount of time my PC worked normally since the problem had started.
  8. Disabled and re enabled my wifi extender using the control panel and services.msc , no affect done nothing to help
  9. Used the tracer 8.8.8.8 command in cmd , Im not a IT expert so im just taking someone elses word but apparentely if the 2nd IP adress is private then I have a double NAT which could be the problem but another interesting thing occured , I had used this command on 2 seperate days , the first time every single hop had "request timed out" next to it , yet the 2nd time I used the command , I only had 1 "request timed out" and the 2nd IP adress wasnt private so I dont think I have a double NAT.
  10. Waiting, sometimes if I leave my PC on for long enough I get the "brief periods" I mentioned earlier , usually they last a split second but sometimes they can last up to 20 minutes , yet that has only happened twice.
  11. Adding to the many interesting things I have discovered since this problem had started , I had used the "Diagnose" option from "Network and sharing" on the control panel , every time it says "You're connected to the internet. Network connection quality might be low" yet every time I go to activate windows (I havent done this yet) it says that I currentely can't since im not connected to the internet

Those are all the methods I have used so far , but honestly I might've used 1 or 2 more and forgotten about them. To anyone wondering I am not using a proxy or a VPN. Im noticing now that I get signed into one drive and sometimes spotify , and stay signed in (still cant use anything like steam) where as previousely I just wouldent get signed in at all or would get signed out. Since I set up this PC I didnt make any major changes , apart from just downloading apps ( steam , spotify etc) I didnt tamper with any settings .

I have also noticed that everytime I start up my PC that i'm given a APIPA address then after a few minutes im back to having a normal 192.168.x.x adress but sometimes it either has the word "Duplicate" or "Preferred" next to it.

As Im writing this I have noticed that when I go into the "Status" page on my wifi adapter in the control panel that sometimes for a few minutes at a time next to Ipv4 connectivity it says "No network access"

This problem has me so frustrated and confused especially since I have no background in IT. I know this is a long post but im trying to be as exhaustive as possible with every method ive employed.

Any help would be greatly appreciated and I am happy to provide any additional information if needed .

Windows for home | Other | Internet and connectivity
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  1. Haytham-C 1,350 Reputation points Microsoft External Staff Moderator
    2025-08-11T07:43:04.5033333+00:00

    Hello @bogos binted

    Thank you for reaching out to Microsoft Q&A and informed about the issue thoroughly. Based on your description I believed that the issues is a network configuration issue and also perform some troubleshooting steps, the following is what you can do next:

    1. Reset network protocol:

    Even though you have tried some of these command but let's do a full reset to make sure it is cleared:

    • Open Command Prompt and Run as Administrator then input these commands one by one:
      • netsh winsock reset > Enter
      • netsh int ip reset > Enter
      • ipconfig /release > Enter
      • ipconfig /renew > Enter
      • ipconfig /flushdns > Enter (Do notice the space between the forward dash (/) in the command)
    • Restart Your PC

    2. Disable IPv6:

    Sometimes IPv6 can also cause routing issue if your extender not fully supported

    • Open Network Connections > Right-click your adapter > Properties > Uncheck Internet Protocol Version 6 (TCP/ICv6)
    • Restart your PC

    3. Driver check and update:

    A corrupted or outdated network driver can also the reason for connectivity issues. Go to your PC's manufacturer's website and download the latest network adapter drivers for your PC's motherboard

    4. Restart DHCP Client Service:

    • Open Run dialogue (Windows + R) > input services.msc > Enter
    • Navigate to DHCP Client > RIght click > Restart

    5. Run a System File Check:

    • Open Command Prompt and Run as Administrator then input these commands one by one:
      • sfc /scannow > Enter
      • DISM /Online /Cleanup-Image /RestoreHealth > Enter (Do notice the space between the forward dash (/) in the command)
    • Restart your PC

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